AW Extra Mile — Membership & Programme Terms and Conditions

Please read and make sure you understand these Terms before you start. By ticking "I have read and agree to the AW Extra Mile Terms and Conditions" during registration, you confirm you have read, understood and agree to be bound by them.

1. The options we offer

These Terms apply to all three ways you can train with us. The clauses that apply to you depend on which option you join.

1.1. 6-Month Membership. A six-month membership, billed weekly. During your term you are entitled to take part in our group programmes — Get up to Five or Club 10k — at no additional cost. This membership is non-transferable and non-refundable.

1.2. 8-Week Cycle — Weekly. A single eight-week Get up to Five cycle (three coached sessions per week), paid as weekly instalments across the eight weeks.

1.3. 8-Week Cycle — Upfront. The same single eight-week cycle, paid as one payment in advance.

2. Keeping your details up to date (Membership)

If you hold a 6-Month Membership, you do not need to re-register for each group programme — your membership covers you to take part in Get up to Five or Club 10k groups throughout your term. So that we can keep you safe, please tell us promptly if any of your details change during your membership — in particular your emergency contact details, your contact information (email, phone number, etc.), or any new medical conditions we should know about.

3. Term

3.1. 6-Month Membership. Your term runs for six months from your membership commencement date. We will be in contact prior to your expiry date to confirm a membership renewal. If you choose not to renew, any outstanding weeks of the current programme will be charged at the normal earlybird rate for the group.

3.2. 8-Week Cycle (either payment option). Your term is the eight-week duration of the cycle you join.

4. Payment

4.1. AW Extra Mile uses Stripe to facilitate payment of fees. You agree to pay AW Extra Mile, through Stripe by debit or credit card in cleared funds in advance, as follows:

  • 6-Month Membership — weekly from your commencement date until the expiry of the Term, or until the agreement is terminated earlier in accordance with these Terms.

  • 8-Week Cycle — Weekly — weekly across the eight weeks of the cycle.

  • 8-Week Cycle — Upfront — a single payment for the full cycle, before the cycle begins.

4.2. The current fees are set out on our website and at checkout, and include GST.

4.3. We reserve the right to increase the membership fee and other charges, and will notify you where these are increased. For members, such an increase will not take effect until a renewal of your membership.

5. Termination and cancellation

6-Month Membership

5.1. End of term. You have contracted to remain a member for the term outlined in your agreement. This agreement will terminate at the expiry of your term.

5.2. Early termination. If you terminate this agreement before the end of the minimum term, an early termination fee of $[150] applies. This will be invoiced to you and is due within 7 days of receipt of the invoice.

5.3. Termination for medical reasons. You may terminate by giving written notice where a qualified medical practitioner certifies that you are permanently sick or unable to undertake any exercise regime for a period of three months or more, provided you supply supporting documentation to our reasonable satisfaction. In this instance, 50% of the early termination fee applies ($[75]).

8-Week Cycle

5.4. Injury or inability to continue — Weekly. If you are injured or unable to continue, please tell us as soon as possible. From the point you notify us, your remaining weekly payments will be stopped, so you will not be charged for weeks you do not attend. Payments for weeks already delivered are non-refundable, as the coaching for those weeks has been provided.

5.5. Injury or inability to continue — Upfront. If you have paid upfront and are injured or unable to continue, the value of your unused weeks will be credited toward a future cycle (or transferred to a future intake) wherever possible, rather than refunded as cash. Weeks already delivered are non-refundable.

5.6. We may ask for a note from your medical professional to support an injury claim.

Both

5.7. Termination by breach. Either party may terminate by written notice where there has been a material breach and the breaching party does not remedy it within seven (7) days of receiving notice. Any breach of AW Extra Mile policies and procedures, or non-payment of fees due for more than four (4) weeks, will constitute a material breach.

6. Pause due to injury (Membership)

If you are injured during your membership term, please contact us and we will deal with this on a case-by-case basis with regard to pausing your payments. Please provide a note from your medical professional to support this.

7. Events outside our control

7.1. AW Extra Mile may be prevented from meeting its obligations because of a cause beyond our reasonable control. In these circumstances, we may suspend your membership fee until sessions can be resumed.

7.2. We may be prevented from scheduling or running sessions due to unforeseen circumstances such as weather, natural disaster or other events outside our control that may impact the safety of our runners. In these circumstances, we may suspend your membership fee until sessions can be resumed.

8. Health, safety and participation

8.1. You must also read and agree to our Road and Personal Safety Terms and Conditions, which form part of this agreement.

8.2. You confirm the health information you provided at registration is accurate and that you are medically fit to participate, and you will tell us promptly if your health changes. Running and strength training carry inherent risks; you take part voluntarily and accept responsibility for your own participation, to the extent permitted by law. Where your health screening indicates it, we may ask you to obtain medical clearance before starting or continuing.

9. Minimum age

The minimum age for anyone to participate in AW Extra Mile sessions is 18 years.

10. Children, prams, animals

You agree not to bring children, prams, babies or dogs to any AW Extra Mile sessions.

11. Assignment

This agreement is exclusive to you. AW Extra Mile shall be entitled to assign this agreement in circumstances where the AW Extra Mile business is being sold or restructured.

12. Commonly used terms

  • Agreement means your agreement with AW Extra Mile, consisting of your chosen option (6-Month Membership, or an 8-Week Cycle), your payment schedule, these Terms and Conditions, and any other forms, policies and/or rules of AW Extra Mile referred to here.

  • AW Extra Mile, Us, Our and We mean AW Extra Mile and AW Run Coach.

  • Member, you and your mean you personally, identified by your name and the contact information you provide to AW Extra Mile.

  • Fee means the fees specified on our website and as notified by us in writing, including GST and any future increases made in accordance with these Terms.

  • Term means the length of time you have committed to AW Extra Mile and any renewed term.

By ticking "I have read and agree to the AW Extra Mile Terms and Conditions" during your registration, you acknowledge you have read these Terms, understand them, and agree to abide by and adhere to them.